Asheville JCC Refund Policies
July 5, 2024
The Asheville JCC offers varying refund policies specific to department and program. For specific needs, please contact our main line at 828.253.0701 and ask for the department from whom you are requesting a refund. Below are some general guidelines to keep in mind. Thank you!
Membership – Annual membership is automatically renewed unless canceled by the member prior to renewal date. Refunds can be requested at any time, but are subject to review. JCC membership is a requirement for program participation. Your membership dues are tax deductible, and statements are available on your account. Please contact Brook Hudson at 828.253.0701 ext 420 to discuss specific needs.
Jewish Lifelong Engagement – Please contact Geri Garfinkel-Gershon, Jewish Lifelong Engagement Director (ext. 111)
Pool Membership – Pool Membership refunds are handled on a case by case basis. Please contact our Brook Hudson at 828.253.0701 ext 420 to discuss refund opportunities. In brief, we will need to verify the need or reason for the refund and determine if it is necessary given the detail provided by the member. If necessary, we cancel said transactions and initiate the refund. After doing so, we email accounting to process the refund.
Camp Ruach – To receive a refund from Camp Ruach, we must receive a written request at least fifteen days prior to the start of the impacted week.
JCC Kids – Refund requests must be received by the 15th of the previous month in order to receive a refund. We do not provide partial month refunds.
Shalom Children’s Center- Please contact Early Childhood Education Director Amber Williams to discuss refund policy. ( 828.253.0701 ext. 157)
Donations and Fundraising Events– We do not provide refunds for donations or fundraising. All proceeds benefit JCC Programming and the community.
